Shipping Policy

Speed of Delivery

Most orders are shipped the same day of receiving your order. In the event of manufacturer delays, every effort will be made to contact you to be given the choice to remain on backorder, substitute to another item, or cancel your order.

Shipping

Delivery times for most products are three business days and standard delivery is free of charge
for government orders. There is a shipping fee for next day delivery. Although, an item on back order will result in longer delivery time and is beyond the control of Alpha Sum Business Machines, we will do what we can to offer alternative solutions. All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise.

Free Shipping?

Yes! GSA Schedule orders with a $100.00 minimum include shipping charges for the continental United States except for Alaska, Hawaii, Puerto Rico and over seas locations. For orders under $100.00 shipping charges are additional. For correct shipping charges on ground and air shipments on items to Alaska, Hawaii, Puerto Rico and overseas locations, call Customer Service at 718 898 1538. Unless specified, all orders in the domestic U.S. are shipped via private carrier such as FedEx, UPS or Airborne. Parcel post is used for all post office boxes, PR, AK, HI, Virgin Islands, APO destinations, Guam, and Canada. Please note: Air Freight is not available to these destinations.

Over Sized Shipping

Shipping additional on all orders weighing more than 70 lbs., or over-sized items that can not be shipped via UPS Ground.